Welcome to Urban Elegance! We are dedicated to providing you with a seamless shopping experience. This Payment Policy outlines how we process payments for our range of high-quality earmuffs and accessories, ensuring your transactions are secure and straightforward.

1. Accepted Payment Methods

To make your shopping experience as convenient as possible, we accept a variety of payment methods. These include:

• Credit Cards: We accept major credit cards, including Visa, MasterCard, American Express, and Discover.
• Debit Cards: Debit cards with the Visa or MasterCard logo are also accepted.
• PayPal: For a secure and quick checkout, you can use PayPal to process your payment.
• Other Payment Methods: We are exploring additional payment options to further enhance your shopping experience. Check back for updates on new payment methods.

2. Payment Security

Your security is our top priority. We use advanced encryption technology to ensure that your personal and financial information is protected during transactions. Our payment gateway complies with industry standards and best practices to safeguard your data.

3. Payment Processing

• Order Confirmation: Once you place an order, a confirmation email will be sent to you, detailing your purchase and the payment received.
• Authorization: Your payment will be processed at the time of checkout. The transaction will be authorized to ensure that funds are available.
• Charges: The total amount charged to your account will include the cost of your items and any applicable shipping fees. If your order exceeds $39.99, you will enjoy free shipping. Orders under this amount will incur a $7 shipping fee.

4. Order Changes and Cancellations

If you need to make changes to your order or cancel it, please contact us as soon as possible. Once an order is processed and payment is confirmed, changes or cancellations may be limited. We will do our best to accommodate your requests before the order is finalized.

5. Refunds and Returns

• Refund Process: If you need to return a product, please review our Returns Policy for information on how to proceed. Refunds are issued to the original payment method used at checkout.
• Processing Time: Refunds are typically processed within 5-10 business days after we receive your returned item. Your bank or payment provider may take additional time to reflect the refund in your account.

6. Payment Issues

If you encounter any issues with payment, such as declined transactions or errors during checkout, please contact us immediately at [email protected]. Our customer service team will assist you in resolving the issue promptly.

7. Policy Updates

Urban Elegance reserves the right to update this Payment Policy at any time. Changes will be effective upon posting on our website. We encourage you to review this policy periodically to stay informed about our payment practices.

For any questions or concerns regarding payment, please reach out to us at [email protected]. We are here to ensure your shopping experience is smooth and enjoyable.

Thank you for shopping with Urban Elegance!

The Urban Elegance Team