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Welcome to Urban Elegance! By accessing and using our website, you agree to be bound by the following Terms of Service. These terms govern your use of our site and services, and we encourage you to read them carefully. If you have any questions or need further clarification, please do not hesitate to contact us at [email protected].

1. Acceptance of Terms

By accessing or using our website, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please discontinue use of the website immediately. We reserve the right to modify these terms at any time, and such modifications will be effective upon posting. Your continued use of the site after any changes constitutes your acceptance of the updated terms.

2. Product Information

Urban Elegance offers a variety of high-quality ear muffs and related accessories. We strive to ensure that all product descriptions, images, and pricing are accurate. However, we do not warrant that any information provided on our website is free from errors or omissions. Prices and availability of products are subject to change without notice.

3. Order Processing

When you place an order on our website, you agree to provide accurate and complete information for the processing of your order. Once an order is placed, we will send a confirmation email detailing your purchase. Orders are subject to acceptance and availability. We reserve the right to cancel or refuse any order at our discretion.

4. Shipping and Delivery

We offer free shipping on orders over $39.99. For orders below this threshold, a shipping fee of $7 will apply. We make every effort to process and ship your order promptly. Shipping times may vary depending on your location and the shipping method chosen. Urban Elegance is not responsible for any delays caused by factors beyond our control, including but not limited to weather conditions or postal service delays.

5. Returns and Exchanges

If you are not satisfied with your purchase, you may request a return or exchange in accordance with our Return Policy. Please ensure that items are returned in their original condition and packaging. To initiate a return or exchange, contact us at [email protected] for further instructions.

6. Payment Terms

We accept various forms of payment for your convenience. All transactions are processed securely, and we use encryption technology to protect your payment information. You are responsible for providing accurate payment details. In the event of a payment dispute or chargeback, we may take necessary actions to resolve the issue, including contacting you for further information.

7. Intellectual Property

All content on our website, including but not limited to text, images, logos, and graphics, is the property of Urban Elegance or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our site without explicit written permission.

8. Limitation of Liability

Urban Elegance is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our total liability to you for any claim arising from these Terms of Service shall be limited to the amount you paid for the product or service giving rise to the claim.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the jurisdiction in which Urban Elegance operates, without regard to its conflict of law principles. Any disputes arising from these terms shall be resolved in the competent courts of that jurisdiction.

10. Contact Us

If you have any questions or concerns regarding these Terms of Service, please contact us at [email protected]. We are here to assist you and ensure a positive experience with our products and services.

Thank you for choosing Urban Elegance. We appreciate your business and look forward to serving you.

The Urban Elegance Team